KTM Sportmotorcycle — Ktm adv 390 2021 bs6 with mrf tyres

I bought ADV 390 2021 model from KTM Attingal (Sarathy motors) on 27.01.2021 (Invoice no : VSI[protected]. My chassis no is MD2JGJXK6MC223493. I received MRF tyre in my bike instead of METZELER TOURANCE. When i enquired about the same i got to know from showroom is that from now onwards company is giving only MRF Tyre for ADV series. Although the MRF tyre are worst for the ADV still managed to get along with it as it doesn't have any grip on roads and multiple times I fell down.

Company must know i was a KTM Duke 200 owner which i clocked 1, 37, 000 kms. for touring only i upgraded to ADV 390. I went for road trip to kolkata where i covered 6000kms in 20days. only problem i faced was with tyres because it had no grip.

Now one of my friend booked ADV 390, and bike came to showroom with metzeler tyres. when i asked showroom they informed now ADV 390 comes with metzeler tyres. so what should customers like us should do? we were given the worst tyre and now latter ones are getting good tyres, where we paid the exact amount as everyone.

i want a clear clarification from company why this happened and why they will sacrifice customer life with providing worst tyre inspite of paying huge amount for a premium bike.