KTM Sportmotorcycle — ktm duke 125cc 2019 model

KTM Sportmotorcycle — ktm duke 125cc 2019 model

D Darrenoliver

I got a ktm 125cc as they was rated high. Not even having the bike for two week gear box broke down was told a week then I would get it bake 5 weeks later the shop is still waiting for parts from ktm this is a joke on ktms part as I chase the shop the. The shop has to chase ktm but not getting any where. Wouldn’t recommend. To anyone witch is a shame. Don’t feel like am getting anywhere with ktm Was this information helpful? No (0) Yes (0)
KTM Sportmotorcycle customer support has been notified about the posted complaint. Verified Support Sep 07, 2019 KTM Sportmotorcycle Customer Care's response For effective resolution of the issues raised by you, kindly provide your details in the weblink given below. http://callcentermanagement.excelloncloud.com/complaintKTM.aspx Sep 10, 2019 Updated by Darrenoliver My kTM has now been in the workshop for 6 weeks. Dealers are saying they are waiting for a gasket from KTM!! Gearbox failed after only 600 miles. How can it take so long to repair a gearbox on a brand new bike ? I’m really getting frustrated with KTM. Originally I was told it would take about a week to repair. I’m getting to the point where I’m thinking of swapping it for a Yamaha for reliability. I use my bike to commute to and throw work and that was the reason I chose KTM . Unfortunately it’s been the worst experience ever . Why couldn’t KTM just send a new gearbox? Totally unexceptable !!!
1 Comment	Share
Submit Close

Related KTM Sportmotorcycle reviews

View all 433 KTM Sportmotorcycle Reviews

Comments

Nethen Peter

from Mumbai, Maharashtra

My rc390 has run 15000kms now it has an issue of loose headbearing of handlebars, handle bar feels so loose along with that suspension too feels not proper when I show that problem to ktm Mangalor3, karnataka. They say its all right but the bike has issues and they don't give any respond to it, they just keep on m eer neglecting.