KTM Sportmotorcycle — Ktm rc 390 one year no proper paper received

Address:	400064
Website:	www.ktm.com/in

I booked the krm rc390 on 5th june 2015, they promised 15-20 days max.
I got the delivery of my rc390 on 25th june 2015 from goregaon ktm but without any number. They gave me all the papers except the insurance on

5th of july

When the insurance arrived later on in the month it has cubic capacity mentioned as 199cc. I need to call up insurance company numerous times to

Get this rectified in 20-25 days.

After a month or i got my registration paper on mail. This time the error was with the model. They have mentioned ktm duke.

I went to ktm goregaon showroom, they took my original registration paper and gave me a xerox to keep and assured me that my corrected

Registration paper would reach me in 15-20 days. This was august end. After 15 days i visit them they said it will be done and get delivered.

I went out of town, returned back still no paper. I again visited them only to know that the sales team has changed and i need to explain

Everything again. They said will check my paper and call me in couple of hours. They called after couple of hrs to say it will processed on

Priority and reach in 15 -20 days.. After a month just 2 days ago i called them and they were like i need to check the paper in company and i

Needed to explain them the entire thing once again. He said he will get back to me but havent yet. Did you get the loop? Again after 15 days i

Will call they wont remember me and i will explain everything again and they will again assure me a call back or 15-20 days.

Now the scenario is i am having the bike for six month but no proper registration papers (Rc paper).

Bravo ktm goregaon on acheiving beautiful service.
After i emailed them last i got a call very next day from mr sunil more. He was some manager with bajaj and sounded very professional and assured me that within 50 days the rc paper would be in my hand. Days passed by and i kept following up with him and he came up with new stories everytime. Like the rc paper has been lost and we need to apply from duplicate then apply for the change. He even asked me can i come any weekend to the rto for it. Then after a week on asking update he said we are working on getting things done so i dont have to come to the rto. Then he says rto is taking lot of time. Theyn when i buzz him during the weedays he says by friday he will update me but that friday doesnt comes.

Dec 28 2015 he assured me 50 days and its june. So more than 5 months has passed but nothing done.

Its almost one year since i bought my bike but i dont have the papers in my hand.