[Resolved] KTM Sportmotorcycle — spare parts not received

 
2 Reviews
7403125594, Kollam, Kerala, India
 Aromal26 on Jun 21, 2019
Hi, I have ordered KTM 250 tail lamp and mirror in kollam service centre in may17 in my name govind. P and register no of my bike KL-02-BB-2031.I have visited and contacted the service centre several time and they telling me to wait.
I have been caught twice by traffic police and RTO for not using the side mirror and tail lamp is cracked so short circuit is happening frequently. So i am un able to ride my bike for more than month pls do something about this
Complaint marked as Resolved Jul 22, 2019

Complaint Status


[Jun 21, 2019] KTM Sportmotorcycle customer support has been notified about the posted complaint.
Verified Support
KTM Sportmotorcycle Customer Care's response, Jun 21, 2019
For effective resolution of the issues raised by you, kindly provide your details in link given below.

http://callcentermanagement.excelloncloud.com/complaintKTM.aspx
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Ktm service center employees first word is please take your bike to another service Center thay don't know how to repair simple problems I just want to start my bike he was said it will take 1 day this is im leaving here 3 time problem not solved yet we can't go another also bcoz he already serviced bull shet employees in Ktm service center

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    17%
    Complaints
    296
    Pending
    0
    Resolved
    51
    phone
    +43 774 260 000
    location
    Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230, Mattighofen, Austria
    KTM Sportmotorcycle - spare parts not received