Kurl-On — Complain of replaced kurlon mattress.

Address:

171004

Dear Sir, i would like you remind that as per your e-mail dated 22.08.2014 i replaced my mattress by your local dealer (Bindal Clothiers, 159-B, lower bazar, Shimla, Himachal Pradesh) under warranty. After completely following the instructions given by your company they are again sagging to much that my family getting waist pain and approaching the family doctor regularly for 5 months. I want to get substitute this product with any other good product of your company with assurance of not sagging one. If your company unable to assure, then return me the money and take your mattress back to your store as i have 2 more months of the warranty. The Bill No. 333/319 dated 16.03.2014 was also submitted to your company/dealer in this regard. An early response is solicit in this regard. Kumar Vishal, B-1/3, Greenwood Court, Ambedkar Chowk, Shimla-4. Mob. [protected] or [protected].