Kurl-On — complaint regarding measurements of the mattresses

Hi,

I bought two mattresses from the trader ‘manchanda furniture’ at panchkuian road.
The size mentioned on the mattresses are 72*29*5, but the actual size differs from the size mentioned by your company. The actual measurements are 70*29*5.

I bought these mattresses on 22nd october, 2017 and i have been constantly calling your customer care to replace my mattresses.
The complaint number for both the mattresses are as follows - 3984076 & 3984080 under the name of ravi gupta.

Your company sent a technician, saddam hussain to my house and even he agreed that the measurements differ from the size printed on the mattresses by the company.

I have atleast called 20 times to your customer care and no action has been taken.
I would like to replace my mattresses as soon as possible and if your company fail to do so i will be forced to go to the consumer court.
I am mentally exhausted due to the ignorance of your customer care. I am afraid, i will never purchase anything from kurlon and will suggest the same to my friends and family.

Please find attached the invoice for further clearance.

Thank you!
Ravi gupta