Kurl-On — Complaint regarding Shrinkage of Mattress

Address:

H-14 GALI NO 2 1ST FLOOR,OPP SANJAY PARK,SHAKARPUR,DELHI 110092

I purchased the Kurlon Mattress on 31 May 2022 and after 9-10 months it started shrinking and there are bumps on it. I contacted with your representative Mr. Shukal on 17 April 2023 and sent him photographs and videos of the mattress on WhatsApp and in response he has committed to take an action on it till 2 May 2023 but as on date no action has been taken on this matter. I complaint in the shop also from where I have bought this but they told me to contact your company's helpline number but that number is not reachable. I request you to look into the matter as soon as possible and do the needful at the earliest. Details of the bill are as follows:
Invoice No[protected]
Dated- 31 May 2022