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[Resolved]  Kurl-On — Damaged mattress

I have just bought the mattress of kurl on named kurlocoir from a reputed shop named CHANDAN at chandannagar on 14th Feb 2021. It's not just one month the upper layer of the mattress displace also the stitch of the mattress is not proper. It has been 2 days that i contacted the shop to replace the new bought mattress bt they are not at all entertained us. Is that the way to treat a customer? It's my 3rd purchase of kurlon mattress and I am so much disappointed.
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Mar 9, 2021
Complaint marked as Resolved 
They did not show any kind of concern regarding my problem.. I had a full faith on this company.. But they r ridiculous.. They r the most fake company I v ever seen.. It's been almost 2wks I v registered my complaint but till date there is no such development of my complaint.. Hopeless mattress company.. I suggest not to buy mattresses from this such a bullshit company named kurlon.. Their customer service ph no. is all the time congested.. Did not give any reply to may mail as well.. They delivered damaged product.. And when one try to registered a complaint they just ignore them..
Feb 26, 2021

Complaint Status

Kurl-on customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

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How many days it will take to take steps for my complaint. Please do inform me.

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    Kurl-on
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    534
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    0
    Resolved
    65
    Kurl-on Address
    III Floor North Block 47 Dickenson Road, Bangalore, Karnataka, India - 560042
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