Kurl-On — defective product complaint for which my husband gone with surgery

Address:

Flat no 606 b block brc infra hemadurga Shiva hills pupallguda Narsingh road Manikonda, Hyderabad, Andhra Pradesh, 500089

I bought kurlon bounty mattress from an authorized dealer, atmospheric ou colony shaikpet, hyderabad april 13 2019. After 3 days of observation when i inform this to the dealer, about the inconvenience and back pain increases there was no response from him.. Requested him to replace since the mattress is guarantee of 05 years, coz of wrong wrong mattress suggest and made us purchase my husband had gone through a spinal surgery.. Even ydya when i went personally and asked him to replace it there no response. But no action has been taken after several remainders from me. Hence i bring this situation to your attention as you have good reputation in indian markets. I believe i would get a quick response from you and get it replaced through the local dealer. I have enclosed the copies of cash memo and guarantee card. Thank you in advance.