Kurl-On — divinity khelo mattress

S S Raza

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226003

We are not comfortable with kurlon mattress. Because when i feel me a our mattress give me a severe back and neck pain. I visited to dealer of my mattress and call customer care number after one day representative is come and check the mattress and full report and receipt forward to company. After two or three day i call customer care number representative says your mattress detail with me. Your mattress replace with in ten working day. But after ten day no response in site of company so call once again, representative asked me sorry for delay your mattress reach with in two or three working days. Days passed away but mattress are not come so we call once again.in that time representative says your mattress are not given you because gaurenty period over. As per my dealers says two yrs. Replacement gaurenty and five yrs warranty. What can i do it, please help me thank you. S. S raza

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Comments

Amit Rai Chowdhury

from Bengaluru, Karnataka

I too purchased a Kurlon Ortho mattress about 2 months back thinking it would provide proper support and good sleep. But from the next day itself I have suffered back pain. Initially I thought it might take some time to get adjusted, but the pain didn't go away. For the last one month I haven't been able to sleep well at all. Wake up several times a night due to back pain, and when I get up in the morning my back is totally sore and I feel tired. Never expected this horrible quality mattress from a brand like Kurlon. Have registered a complaint, let's see