Address: | 507001 | Website: | www.kurlon.com |
I k satish kumar booked a complaint for repalcement of my faulty dreamsleep mattresses on 05-jan-2016 with complaint number tn56608 and i have given complaint to local dealer also
Kurlon executive visited the my premises on 06/02/2016 and said that it is the defected one and replacement will be done with in one week but till date i have not got any replacement
I had spoken with customer care many times but upto march end they are saying replacement approved with in short time u will get replacement.
In the month of april they said that replacement was already done. But i told to them that replacement not done. They said that hey will escalate this issue and see that your replacement will reach with in one week u.
In the month of may they are saying that the replacement was not approved because of the with out inspection of kurlon executive. But i told your executive visited on 06/02/2016. They said that hey will escalate this issue and see that your replacement will reach with in two days
Kindly resolve this issue
We are uncomfortable with the mattresses Was this information helpful? |
Kurl-On — Pressing of mattress from sides
Sir I had bought the mattress from patiala They have got pressed from sides plz look into this mattresses I would be thankful to u