Kurl-On — guaranteed gift (tiffin box) not received

Address:Shivranjani cross road, Ahmadabad City, Gujarat, 380006

My name is hemant parmar. I had purchased kurlon mattress from your shop at shivranjani cross road, satellite ahmedabad gujarat (Gurukrupa enterprise). Bill number is 650, dated[protected].

At that time, they had shown me a list of guaranteed gift, from it i had chosen tiffin box & they had promised to deliver the gift at my home within 15 to 20 days, but the thing was not delivered even after 60 days!!!

When i called that person on his mobile number [protected] on 3rd april, he replied me that "will check & confirm" but did not received any status, after that i again called him after 2 days & he confirmed that he had checked in company & gift will be delivered after 15 days.

I waited for 15 more days, still gift not received, after that i have been taking repeated follow up but he simply replied "will check & revert"!!!

I am really disappointed & feeling cheated with such poor service of kurlon!!! And most irresponsible cheater employee/ agency holder.

If i did not received any status of my gift in 2-3 days, finally i will have to go to the consumer court to complain against kurlon...

Awaiting your revert
Hemantkumar a parmar
(M) [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Mattress has been sagged in many positions, i have been trying to complain many times to the retailer but he didn't take it seriously, please take some action.
Model no kurlocoir.
Lodged my complaint . Complaint no. 835431. The technicians are not coming. Very very poor service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kurl-on
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    663
    Pending
    0
    Resolved
    70
    Kurl-on Address
    III Floor North Block 47 Dickenson Road, Bangalore, Karnataka, India - 560042
    View all Kurl-on contact information