Kurl-On — kurlon klassic mattress delivered today with a thin lining cut and also grease on the product code sticker

Address:

Chennai, Tamil Nadu, 600101

I had purchased Kurlon Klassic Mattress yesterday at Chennai from J S Furnishing vide bill No: 1182 Dated 28th August'17 for Rs.24704/- which is at Annanagar East, Chennai.The mattress was delivered today and we were shocked to see that there is a thin sharp cut on the mattress and also we find blackish dirty mark on the product code sticker place and which yhe delivery person has removed in front o[censored]s.I had already pointed this to the dealer immediately and as advised by him am raising this complaint for an early resolution by way of fresh piece.The photographs of the same is already sent to the dealer.I look forward for an early resolution.I am also worried that out of 218 complaints online only 3 is resolved.Thanks, Venkat