Kurl-On — Matters cushioning effect very poor

Address:Gurgaon, Haryana, 122001

Purchased matters- Relish Spring 6 inches King size purchased on[protected]. The quality was not as seen in the shop and they have changed two times but still the quality is very poor .It is very stiff ( less cushion effect). Now they re not responding. we have registered a complaint to Kurl on customer care and the complaint number is CN 94030 dtd 22/11/2015 and again lodged one more complaint today CN 94030 purchased from shop - OM collection, civil lines, sadarbazar, Gurgaon kindly help us regards Dharmesh
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