Kurl-On — mattress quality is worse

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.kurlon.com

Hi,
We bought kurlon mattresses on 21/06/2017, one month back but the mattresses are not in good condition, facing body pain issue. We log the complaint on 24/07/2017 and the technician visit and said that sagging issue is there and gave confirmation saying that the mattresses will be replaced with in 7 working days,

Now customer care team is saying that they received a feedback that mattress are okay. They won't replace for body pain issue.

Complaint number :2841832 and 2841839.
Product : kurl-on everfirm mattress
What to do now?
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I too purchased a Kurlon Ortho mattress about 2 months back thinking it would provide proper support and good sleep. But from the next day itself I have suffered back pain. Initially I thought it might take some time to get adjusted, but the pain didn't go away. For the last one month I haven't been able to sleep well at all. Wake up several times a night due to back pain, and when I get up in the morning my back is totally sore and I feel tired. Never expected this horrible quality mattress from a brand like Kurlon. Have registered a complaint, let's see

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