Kurl-On — Mattress Stitch Coming out

Address:

Bengaluru

I had purchased a mermaid mattress shelling out 40k in 2016. Now, in 2020, I have some stitches from the edges of the mattress given out, for around 3ft in Length. Here starts my struggle. I raise a complaint and no response untill 30 days. After 30 days, I am being told that the mattress cannot be repaired but will be given a replacement, by paying an amount of 25k(which they say is a rebated amount for an equivalent new mattress). Ridiculously day light loot. .for the sake of small stitches, which could otherwise not cost more than a thousand bucks, why you want me to spend 25k. What else one would call this, if not a day light loot..