Kurl-On — Murmaid mattress - complaint no. 2600794

Address:

400072

I bought mermaid mattress which costed me 23, 500 four year ago. This mattress is made of coir-foam and memory foam at top. After use of four years mattress has lost the shape and firmness whereas kurlon given a guarantee of seven years. After chasing kurlon for two weeks their engineer inspected the mattress and agreed that this needs to replace with differential cost to be paid (Purchase price and current price) but never turned back. Now almost 10 days are passed but there is no input and still waiting... I feel company does not bother about customers and once product is sold there purpose is achieved and do not care about after sales service...