Kurl-On — non delivery of mattress ordered online

Address:

Dickenson Road,Bengaluru., Bangalore, Karnataka, 606603

I had ordered kurlon relax single mattress online order no:[protected]. On10/7/19. For amount rs.4512. Payment being made online.
After repeated calls to the call centre, there has been no response regarding despatch of the mattress leave alone delivery.
Absolute irresponsible answers by tutored staff, who are simply buying time and diverting the issue, even 16 days after payment.
Kindly take up the issue with kurlon through your forum for complaint resolution.
Thanking you
With regards,
Dr. Satish. J