Kurl-On — Poor quality product. No response from Customer care of Mailing address Complaint number: TN75362

Address:

Bangalore, Karnataka

Todays date is 30 March 2015; From the Complaint, the issue has been raised since Dec 2014.The request is for replacement of the double bed mattress with the below mail.I have not heard from Kurlon ever since. I have spokn to various customer care execs from your Org but all seem tp claim that I would getting a call from the Zonal office.me and my family have back pains lately and have not had a positive opinion from any of this.I request for the replacement as mentioned in the guarantee slip. I have been extremely patient over these months. Kurlon has a reputatiion for several years.Now with new players coming in, Kurlon isnt keeping its name like the earlier years. Basic commitments such as gurantee on replacements not met means the basic quality of the product not being met.