Kurl-On — Replaced the mattress and not provided the bill

Address:

Bangalore, Karnataka, 560085

Dears, I have purchased kurl-on mattress Legacy (78*60*5) on 3-3-14 from STYLEX MATTRESS & FURNITURES Bangalore. The mattress was not comfortable to us and requested to replace that on September 2015 (TN88750). In October they have replaced the bed and till now not provided the bill which I have paid extra amount 10700rs approximately. I have spoken with stylex mattress owner and as per him replacement bill need to provide from kurlon factory but kurlon engineer and customer care is not responding properly. I have requested couple of times with customer care but they are giving only compliant number and not providing bill, kurlo engineer is speaking very harshly. Below are the compliant numbers TN93975 - didn’t got bill TN95206 – didn’t got bill Please help me to get my bill of new mattress.