Kurl-On — Request id 1505503 horrible quality! Sleepless nights! Is this free with your mattress?

Dhwani Pandurangi

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400607
Website:	www.kurlon.com

I got my klassic mattress exchanged last week because of sagging issue.
The new one i received is just used for a week now and the sagging has started where the body comes in contact with mattress.
Is this the quality you as kirlon promises customer?
After spending 25000/- rs we get body pain and sleepless nights because of mattress quality what do we do?
Kurlon has such a good name in market and is this the back stage show going on?

I am just waiting for approval for another replacement. Customer complaint handling department and procedures are very cold in kurl on. They just keep on telling that we understand your issue and escalate it, but nothing happens.

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Comments

Praveen Shukla

from Gurgaon, Haryana

Hi All,
I have purchased a Kurl-On mattress assuming my bed is 6*6 (72*36 of pair)but unfortunately my bed accept 72*35 (of pair).

Shopkeeper is denying to change it because he is saying invoice has been issued they can't change it while I was informed them same day.

Shopkeeper name is Handloom Hut, sector -16 Panchkula

Nathani

from Surat, Gujarat

I bought new mattress from Metro funiture at Ankleshwar - bridge Nagar.

I informed many time to metro owner but still not response,

I visited metro shop 5 to 6 time till date but no solve my complaint