Kurl-On — sagging issue (299869) lead bad medical conditions

Address:560098
Website:kurlon.com

I am have bed sagging issue from the day 1 brought bed. I did complained twice.
Post on inspection no one tell us what's sagging meassure and we never get reply from kurl on post visit remarks.
I have became victim of back pain due to this defected bed. We haven't used bed regularly from last 1 year.

When i raised complaint 2nd time (Number: (299869)
They approved and said now you are in 3rd year of warranty and we will give only 4k as discount on other bed purchase. I paid 14.5 for bed.

As bed is in in same state from years why the sagging issues is approved now and not before?
I would ask for full refund of my money paid and you can take out the bed.

I need full refund at least plus responsibility of our medical condition and pay penalty for same too. (I have hospital scans for backpain)
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2018
Updated by Shashikant Mathad
I dint get any reply
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kurl-on
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    663
    Pending
    0
    Resolved
    70
    Kurl-on Address
    III Floor North Block 47 Dickenson Road, Bangalore, Karnataka, India - 560042
    View all Kurl-on contact information