KyaZoonga.com — tickets for the semi final match on 25.10.2017

I have applied for 4 nos. Tickets for the semi final match on 25.10.2017 yesterday evening. No transaction id received and no tickets issued, but money was deducted twice of rs 400.00 each from my account.
The tickets were booked in the name of subrata malakar.
Kindly do the needful of either issue the 2 nos tickets or refund of rs 400.00 (Rupees four hundred) only. Asap.
Your early action will be highly solicited.
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The same is happened with me
Smalakar's [Complaint's author] reply, Oct 24, 2017
do you have any contact no for complaint
I am suffering from same problem.. But what i do for this problem??
Smalakar's [Complaint's author] reply, Oct 24, 2017
do you have any contact no for complaint

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