KyaZoonga.com — tickets not received

Sir
Am here to complain about my above mentioned tickets for 7/10/2017 play is not received yet. And i went to blue dart office here in thrissur as per your earlier mail. But they saying that they got the bag containing tickets but when opened it the above mentioned tickets are not inside the bag. They said several other peoples have this same complaints you should ask for change of ticket colleting way to stadium counter.
So am enquering you that wheather that tickets can be collected from stadium when i reach there.
I need a quick reply becaue am eager to see playing
Your confirmation id is: [protected]-kz[protected]
Waybill no : [protected]