[Resolved]  Lakme — bad facial

Address:

Harlur road, Bangalore, Karnataka

Dear sir/madam,

I have been a loyal customer to your salons since 2 yrs now, and i often suggest my friends and family to visit your salons too.
I recently visited your branch at harlur, bengaluru for the insta sheen facial (Rs 2500), and it was done very improperly.
I always get this facial done and so know the exact steps involved in it.
However the lady who did my facial was clearly not trained in doing the doing this facial, she did it like a local parlour facial with no pattern followed, and a very bad massage. She didn't even know how to use the galvanic machine.
The facial was over in about 30 mins... The products weren't even given time to be absorbed in.
I feel very bad about this experience since i have always loved lakme saloons, but this experience was very disappointing... Especially considering the fact that i have infant to care for... And this facial was a luxury relaxing time for me.

I sincerely hope that my complaint is taken seriously.

Kind regards,
Dr. Nadaf.
[protected]@gmail.com