[Resolved]  Lakme — bridal makeup at a lakme salon

Address:

Lucknow, Uttar Pradesh, 226010

I was booked for bridal makeup at the below lakme salon
4/15, baldev singh arya marg, vivek khand 4, gomti nagar, lucknow, uttar pradesh 226010, india
They ruined my wedding day. They take more bookings than they can handle. Kept me waiting from 4.30pm to 7.30 pm for my bridal makeup. I kept on requesting them to start my makeup as i had reach my wedding venue by 7.30pm. They finally started at 7.45pm and that too one makeup artist was doing makeup of 2 brides together. They hardly spent 20 mins for my complete makeup and dressing after charging 22k!!! No coverage on hands, neck or back. My face and neck looked of different colour. Could reached venue only after 9 pm and had no time left for the photoshoot that was planned. Extremely inexperienced staff who only want to sell more and make money. None of the staff apologized even once for the delay they caused. This is lack of customer empathy in this service based company and shows how they are looting several other brides if anyone checks the google reviews.