[Resolved]  Lakme — goodbye tan facial taken in lakme salon, gorakhpur branch, jabalpur

Address:Jabalpur, Madhya Pradesh, 482001

Extremely disappointed by the results of the facial. It is just not expected of such an old and reputed company to befool their customers with sub standard products, and that too when they are so expensive. Nivea cream would have been many times better!! I see many complaints on the site. Do Co. really take it seriously and do something about it. I request the company for return of my money spent on the facial (₹1550.00).
Was this information helpful?
No (1)
Yes (1)
Feb 20, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Lakme Customer Care's response
Dear Anupama,

Thank you for reaching out to us.

We understand your disappointment as you didn't receive the expected service in the salon you visited. Please accept our apologies for the inconvenience caused.

This is a helpline for engaging with our consumers for product related query or feedback. We request you to contact our Lakme Salon Help desk on[protected] or email at care.[protected]@unilever.com

Our advisors will be happy to assist you.

Yours Sincerely,

Sagar Hiremath
Levercare Expert
Hindustan Unilever Limited
Complaint comments 

Comments

We buyed a lakme 9to5 beige vanilla 02 as per me it is a matte product...
I have got a fake product as per me it is fake please help me out with it i am the regular lakme product user...
I got this lakme product from sahakar chemist, near dadar kohinoor electronics...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information