[Resolved]  Lakme — lakme absolute makeup primer

I purchased a Lakme Absolute Blur Perfect Makeup Primer from shopping site Nykaa.com.
On delivery I found that the product they sent me was a tester with Not for Sale mentioned on it.
I want to bring out the professional fraud being conducted by Nykaa.com using Lakme Products by selling testers for extensive prices.
Please look into the matter and take necessary corrective actions.
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May 7, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
Lakme Customer Care's response
Dear Ms. Dhriti,

Please accept our sincere apologies for not receiving Lakme product as per your expectation.

Request you to write us at (lever.[protected]@unilever.com ) with your contact details which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week

Your sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever
Complaint comments 

Comments

Hi Dhriti,

We regret to hear this.

As we are unable to locate any details of your order under your name (Dhriti Sharma), we request you to please email our support team at [protected]@nykaa.com with your Order number / registered email ID /Contact no. so that we can address this at the earliest.

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