[Resolved]  Lakme — lakme lipstick 9 to 5 ruining my lips and skin

I bought 2 9 to 5 lipsticks in red and pink shades. The lipstick leaves a stain on upper part of lips after use. Eventually it ruined my lips just by applying twice. I seriously don't understand what is the problem behind this, as i am using lakme lipstick from several years but first time used 9 to 5 lipstick. I am able to understand why lakme company is manufacturing such low grade products which is impacting my lips after uses. Looks disgusting as it eventually dries up lips completely. Please don't sell cheap products or defective product and ruin other people's skin. I request you to kindly let me know the process to replace this defective product and give me a better one. I can't waste my hard earned money. Kindly do the needful at the earliest. Thanks, brajendra
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Jun 8, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Lakme Customer Care's response
Dear Ms. Brajendra,  

We apologize for the inconvenience caused due to Lakme 9 to 5 Lip Color

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week
Complaint comments 

Comments

I have purchase this product from Myntra online shopping website and the product is not as mention
not matte in finish
not long lasting
I got call from Hindustan Unilever after providing all details. They ensured that they will provide the correct product and will confirm soon but i am still waiting for the call and confirmation of product from last 1 week.

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