I bought 2 bangles in oct 2019 from kukatpally lalitha jewellery branch and one of them broken in 2021.When I checked sales receipts for buy back policy, it clearly mentioned as 3% would be deducted and remaining 97% will be given back to customer.But when I visited the store they taken way 5% saying policy changed after I bought the ornaments.So I just wanted to know why terms and conditions mention the the details of return policies with %s when it is whole and sole decision of company at the time of return. Was this information helpful? |
They said 3% for buy back n taking 5%