Lalitha Jewellery Complaints & Reviews

Namaste Sir,
Im Dr I S Sravanthi from Tirupati. Im a regular customer feom Chennai T nagar branch n Tirupati too. Regarding my Diamond Chain buy back i contacted ur people yesterday morning at 11.30a.m they asked me to come in the evening I went in the evening by then rate decreased by 900 ..ok after going to ur shop with bill IGI card etc., they gave an estimation in the blueslip and told today not ppssible as the person in the...

Hi,

I have purchased diamond ring from lalitha jewellery Chrompet Chennai,
but diamond came out of ring. So provided the original bill copy and license to them for fixing this. But they recommend to take new ring, or it will take 20 days for them to fix the same. Such a worst service I have faced with lalitha jewelry.

Please reach out to [protected]

Thanks
Mohan Raj M S...

I bought 2 bangles in oct 2019 from kukatpally lalitha jewellery branch and one of them broken in 2021.When I checked sales receipts for buy back policy, it clearly mentioned as 3% would be deducted and remaining 97% will be given back to customer.But when I visited the store they taken way 5% saying policy changed after I bought the ornaments.So I just wanted to know why terms and conditions mention the the details of return policies with...

This is not about product quality or cost, but the genunity of employees/staff of Lalitha Jewellery, due to which several thousands rupees were cheated for a senior couple.
Senior citizen without English knowhow was cheated by Lalitha jewellery employee in store and he made away with the money.

An amount of 40K was estimated for an order for which 20k was available with the old couple from earlier paid monthly schemes...

I had enrolled in 4 schemes 11 months ago making a payment of Rs 2500 every month against each of the card. Now on completion of the scheme, Lalitha is not ready to honor a condition which states consumer can take gold jewelry to the extent of amount paid. Now they insist that we buy gold only against the weight accumulated. This is absolute fraud and they don’t even have the courtesy to talk to customer. Store manager Anil misbehaved with...

Very bad experience. I exchanged my thali chain in Lalitha on August 2020. I was looking for particular model but shopkeeper intensionally marketed a chain called as karur kodi. The piece shown to me seems a defective piece( she had only one piece). Within three months, Chain started to wither into small pieces by pulling threads of pillow, my own hairs and towels. When requested for replacement they didn't give replacement. They said that...