Lalitha Jewellery — worst staff and sales experience

On 24/7/2018, i brought my friend who is from malaysia to t. Nagar branch of lalitha jewellery, me personally a regular visitor of this firm from the bangalore branch because of their staff responses and their level of patience and also the ambiance of the shop. Based on this impression i took my friend to t. Nagar branch and this is first visit too at this branch. We came to purchase mangalyam for her daughter and he came down all the way from malaysia to india to get the best for the upcoming ocassion.
Here are my ratings on a scale of 10 compared to bangalore lalitha’s:

Ambiance : 5/10 poor lightings
Overall staff: 4/10 (No one cares in sales, no attention given to customer)
Attendee: 3/10 (3 staffs took a changeover within few mins of showing designs, complete sign of negligence)
Packaging and handover: 1/10 (Due to no stock of proper mangalyam box, they packed in a tiny box and placed inside tiny cloth bag with no sign of thanking gestures and the sales person started to chit chat with big laugh which shows a pure sign of negligence in dealing customers)

After yelling at them they provided big haram box where our mangalyam placed straight without any bending and placed in a neat looking bag.

In simple terms, more grocery store attendees are 10/10 compared to these irresponsible piece of lazy jerks.

Better avoid going lalitha jewellery t. Nagar.
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I have purchased silver product and after 2days i have called to lalitha jewellers regarding exchange ..people gave me wrong information and after visitng lalitha they said we dont have exchange policy for silver..lalitha team also dont know their terms and conditions and they wastedy time and money in travel..worst team and staff from hyderabd punjagutta..Never expected from lalitha..guys beware dont believe their words..
Punjagutta silver floor manager Shiva and phone receiver nazma i am not sure name worst persons i have never encountered.every one played very well including floor ladies..they dont even know how to respect customers once you bought the product they dont even care in case of any concerns.Regret to choose lalitha jewellers ..instead of that i should choose Grt who has many designs when compared to lalitha.Guys beaware ..dont believe lalitha adds..for silver they dont charge current day price instead they use previous day.same day i bought silver 38.5rs in GRT AND in lalitha its 40.5rs..when they dont treat customers well why will i beg them even though its mistake from your end..i forgot to take pictures of those or else i would have record conversation and posted here..

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