Landmark Group — tommy hilfiger watch
TTRIJIT RAY CHAUDHURI on Feb 27, 2018
i bought a watch of rs 10k from your lifestyle outlet in quest mall kolkata .on 2nd nov 2015..
then after two months the watch started slowing down.i usually stay in a sub urban place in karnataka (tumkur) . so after keeping it for 4 moths on june 2016 i gave it to the world of titan showroom in south city mall ( kolkata ), .they kept it for 27 days and then i collectd it . but then also after using it for 2 to 3 months it again slowed down .i went to the world of titan showroom in gariahat kolkata around december when i came back to kolkata again .the took 60 rs and changed the battery .the said they hav changed the battery for 300 rs but only charging 60 rs as service charge and they said they have service the machine, i got it after 15 days of suybmission . .
.then for 3-4 moths it worked fine .then on may 2017 it again slowed down, i went to life style from where i bought it .they took it for service and retuned me around 1 moth laiter .i took it and went back to tumkur.the same thing happend again .on december i submitted it again in lyfstyle kolkata .after telling my griviences through mail and meeting the concerned concept manager he said he cannot do anything apart from service as it is the brand who can do anytrhing not them .
the repiared it and said me that they have replaced the machine and i took it in jan 2018 .it on 25th feb it again got slow .i took it there and submitted it, and this same thing is happening with me again and agin for 5 times .
i bought it 2 yrs back and 5 times it has visited it servive center.
and lifestyles officials including the manager is not atall heping me in this case .and now he is telling, me to mail and all.
i have all the documents .
please sir help me with this ### .the watch is currently submitted in ur store quest mall.
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