Landmarkonthenet.com — Don't care attitude!

Address: Chennai, Tamil Nadu

I have a gift card issued by Landmark bookstores. They have been closing down all their shops in Chennai and most of the other places. I am not able to use my gift card though it is valid till April 25th. I have been visiting their shops in Chennai, Delhi etc only to find them closed and also sending mails to them. I even got a reply from their accounts (Mr Sivaraman Balakrishnan) that they are processing my repayment.. also after several reminders an other mail on April 9th that they have sent payment by courier...but nothing has been happening... not even having courtesy to respond to my repeated follow up... not expected this treatment from a group venture of TATA! Don't know what to do? Only incurring more expenses and spending time on this follow up...Can any one suggest me any alternative to en-cash the amount? Or, is it to be written-off??!!