[Resolved]  Micromax Funbook Pro Tablet — Defective Product ,refund requested

Address:Mumbai City, Maharashtra

I have purchased a Micromax Funbook Pro Tablet from Ezone Mumbai (powai branch) post which I have faced 3 major issues, Micromax has given me a horrifying a experience -

Kindly consider for the damages on bad customer experience and my refund:-
-Defective Product not replaced
-Company Authorized Service center is not having basic spares for 1 month of a newly lunched product
-Company call center is refusing to refund the money and process any replacement

My Product Details are -
Tablet IMEI :[protected]C863
Service center Job card number: SALMH026R2000
Call center Complaint number: [protected]
Call center number[protected] is completely choked and not availed .Was able to get through after 200+ attempts

I had dropped my Micromax Funbook Pro Tablet – which is a authorized service center but have no spares to even repair the defective product and rights for a replacement -
SLR - MOBILE TECHNOLOGY
1784/45, Sanghmitra CHS, D. N. Nagar, Link Road, Opp. YMCA Boys Hostel & Near The Club, Andheri (W)
MUMBAI
Maharashtra 400053
Mobile No:
Phone No:[protected], 65220190

Please help me with a refund of my money waisted.this has been the biggest brand mistake of my life



Regards
Keval Lakhani
Email : [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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