[Resolved] Latestone.com — bluetooth speaker

Satyajt Bhattacharjee

from Kolkata, West Bengal

Address:

500034

I have submitted a complaint about my bluetooth speaker on 12th march, later on 14th march, i have provided the order id alongwith a photocopy... I have got messages from the company representatives that they will contact me either on telephone or via email... Till date, no such attempts or efforts have been made from them... On 25th may, i got a message from them with a utr no... Informing that they have refunded my money through some fund transfer process... Sorry to say, there is no such refunded amount has been credited in my bank a/c... I have already informed it, reply message was as usual... Representative will meet me by any communicating medium within 2-3 days... Please, advise or suggest me, how can i get my money back? The tolerance level has reached it's extreme point... Hoping forward for quick resolve of the issue.

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Jul 5, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

LatestOne.com Customer Care's response We tried calling you but couldn't breeze through. Please share an alternate number or suitable time to get in touch with you.

Jun 04, 2018

Updated by Satyajt Bhattacharjee My official number is [protected], available time is 10 am to 5 pm...you may provide me your contact number...in that case, I will call you

Jun 24, 2018

Updated by Satyajt Bhattacharjee It's a matter of great frustration that after providing my number and available time of contact, you have not make any attempt to contact me since 4th June. I have even asked you to provide your number so that I may contact you to resolve the issue...You don't bother to send any reply. Do you think, a seller's responsibility is restricted to the limit of delivering the item and receiving the payment? Do you think, I am begging to you? You, people are simply lying. Neither you have called me a single time nor you have sent me any refund. You, simply do me a favor. Send any of your representative to pick up the BT Speaker from my address, repair it and resale it. I am totally disgusted with your approach of customer care or service.

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Comments

PARMOD VAISHNAV

from Kota, Rajasthan

I buy a Bluetooth on latestone.com it was not working. This latestone is not return product facilities .

LatestOne.com Customer Care's response, Jun 14, 2018

Verified Support

Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

Pavan Barge

from Mumbai, Maharashtra

I want to cancel my order of smart cap
Which has bluetooth in it with adjustable volume buttons and play/ pause button

Order ID is LO9004309

Kindly do the needful for this and cancel my order

Pavan Barge's reply, Jun 9, 2018

Kindly Cancel this order

LatestOne.com Customer Care's response, Jun 15, 2018

Verified Support

Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

chandran m.k

from Badagara, Kerala

Sir,
I purchased a PTron Lynx Premium Quality Wireless Mini Bluetooth Headset item ID NO.LO9015792.But This Product is Damage So Please Replace Quality Wireless Mini Bluetooth Headset Or Refund Amount RS.548. I Expect Your Reply Shortly.

chandran m.k's reply, Jun 14, 2018

Sir,
I purchased a PTron lynx Premium Quality Wireless Mini Bluetooth Headset But It is Damage So Please Replace Quality Wireless Mini Bluetooth Headset Or Refund Amount Rs.548.

LatestOne.com Customer Care's response, Jun 18, 2018

Verified Support

Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.