[Resolved]  Latestone.com — Did not receive the product even after 19 days

Address:Dehradun, Uttarakhand, 248009
Website:latestone.com

I ordered a "Flip cover for my Nexus 5" on 29Feb my Order Number: SO1561859 and paid 149/- instantly but I did not received it till yet.

It was suspicious from very starting as they never gave me the delivery date. Regarding that I even raised a ticket and tried to react them through phone most of the time it gives me error "Number does not exist" but after contacting them on multiple numbers, multiple times I finally reached them.

They promised me that the product has been dispatched and even send me a fake Gojavas tracking number which I keep on tacking. But even after 10 days the product showed that it never left the warehouse. So, I started calling Gojavas for the product they also make me go round and round for 8 days and finally said that they can not resolve the issue and I have to contact the company I purchased the product.

Now I have no where to go I just want to say to other people beware of them and try to stay away of them as a plague. Otherwise you will loose both your money and time.

If any one knows how to get your product out of them please let me know, that will we very helpful.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2016
LatestOne.com Customer Care's response
""" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You ,Latestone.com Team"
Complaint comments 

Comments

Dear Customer,

We came across your concern and reviewed it. We would request you to please share the awb number with us so that we can get this checked at our end for the exact reasons of it not delivered as yet. You can share the details with us at [protected]@gojavas.com. Thanks for writing in to us.


Regards,
Team gojavas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LatestOne.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1678
    Pending
    0
    Resolved
    1523
    LatestOne.com Phone
    +91 40 6713 8879
    LatestOne.com Address
    Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
    View all LatestOne.com contact information