[Resolved] Latestone.com — Flip cover

Animesh Bajpayee

from Mumbai, Maharashtra

Address:	700156
Website:	laestone.com

Beware any thing shopping on Latestone.com Recently I purchased a flip cover of Xiaomi Redmi 1s mobile phone from LatestOne.com (FS835918) and they send me different type of bigger flip cover which not fit the phone. Now they refuse to exchange the product. Complain log no 505021.

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Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2015

LatestOne.com Customer Care's response Trust you are in receipt of a call back from our executive addressing your concerns raised. Regards, Latestone Team"

Verified Support

Nov 14, 2015

LatestOne.com Customer Care's response " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team

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Comments

imevinodh

from Bengaluru, Karnataka

Just the same issue for my iPad 4 cover, it doesn't fit at all, sent the images. Latestone claims the below, is it not ridiculous to say that the product was under offer and sending a different product which is just a thrash? Just to remind you Latestone, every ecommerce site is selling on offer, not just charity.

Here's your template response for my ticket# 538774, dont say your person will get back, they will again get back with the same template message.

Dear Customer,

We are very sorry for the inconvenience caused
As per out T&C, the return/replacement policy will not be applicable for the products ordered on sales day on special discount of 80%.

For further details please check T&C mentioned in our website

Thanks.
Customer Suppor