[Resolved] Latestone.com — Flip cover making our Phone inactive - Motorola moto G2 design luxury shiny wallet | |||
We have purchase mobile flip cover named as in title from LatestOne.com. Our Order Number is L1490713 and we received through AWB No[protected] delivered on[protected]. When i received the item it is fit to my mobile, but the problem in the flip cover, it makes my mobile inactive while in the cover. when, we removed the flip cover then it is working properly. i think the magnet in the flip cover make the phone inactive. so, we request to kindly refund the money to us and please take the product back, because it is defective product. For your information we are not providing any bank details, we only need our refund by cash. you can check your product at the time of giving the refund to us. We conduct you Customer care number[protected] on the same day of the product delivered, the customer care executive promised to give the refund for this product, but we are trying again but no one is picking up the call and till today there is no response. Please reply to us at earliest. With Regards V. Prakash Mobile:[protected] mail Id: [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint. Verified Support Jun 23, 2015 LatestOne.com Customer Care's response Dear Prakash,
Please provide details to our customer support team as requested to process the refund.
Thanks,
Latestone.com
Verified Support Aug 03, 2015 LatestOne.com Customer Care's response Dear Prakash Vadivel ,
Sorry for the Inconvenience. Reverse Pick Up Assigned, Our team will call you and pick the product from you and then we will refund or replace the product as per the availability of the stock.. Thanks And Regards @ Latestone.com Team.
Verified Support Nov 14, 2015 LatestOne.com Customer Care's response " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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