[Resolved]  Latestone.com — hand watch

Address:110032

Actually i bought a watch having some defect in timing when its hour circle is at 9 the minute circle remain on 40, so it is not working properly. So want to return it back and want my money back. I think it is a defective piece it is first experience that i bought some thing from latest one and got disappointed. I also strongly recommended to take action against company because they don't have any portal to resolved such issues
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Jun 19, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
May 19, 2018
LatestOne.com Customer Care's response
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

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Hi.

I am srinath order placed on 13th may 2018 and received on 14th May 2018 i.e., yesterday appreciate fast delivery of product but after charging the Bluetooth is not working AWB No [protected]. through bluedart courier.

Please resolve the issue immediately.

My contact no is [protected]

Thanks
Srinath.G
LatestOne.com Customer Care's response, May 21, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
I have provided the order ID no and Invoice no on 14th May in support of my complaint so that they can trace... A mere reply was from them just informing me, a representative will contact me within 48 hours. it's one week, no one contacted me so far. It's really very disgusting, guide me for the next step.
LatestOne.com Customer Care's response, May 25, 2018
Verified Support
Dear Customer, we tried calling you, but no response. Please let us know your convenient time Or give me working mobile number, so that we can give you a call. Thank You
Trn no [protected] of 509 for a wriest watch but not received till
dinesh mirjapur's reply, May 24, 2018
NOT RECEIVED
LatestOne.com Customer Care's response, May 29, 2018
Verified Support
"Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."

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