[Resolved]  Latestone.com — MI headphone

These website don't trust, these website not giving good service . these are cheetaers, i had orderd a MI head phone on 11 nov 2015, my order id no SO998276 and the product deleverd on 28 th same day i found that product DUPICATE and i call the cc and given return request it wiil taje on Dec 8 th next day i called cc then send a link, same i send through that link my deatils, but cc excutive says it will updated ??? what can i do ?? how i trust these people and wesite...???? and till now my amount not send with my account, on 21 st this month cc ppl says 3-4 days will send amount with UTR number, but till now no responce, i had called cc just now she says again it will take 4 days, how i belive these website ??? so plese don't trust this website.
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Complaint marked as Resolved 
Verified Support
Dec 28, 2015
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Verified Support
Jan 01, 2016
LatestOne.com Customer Care's response
Hi we have initiated refund for you kindly wait for 9 working days
Complaint comments 

Comments

13 Nov

to me
Dear

Happy Diwali!

Your Order Id is : SO998276

Happy Diwali And greetings of the holiday season.

Thank you for placing your order with LatestOne.com. Due to the festive season of Diwali and local holiday regulations of the state governments, we could not process some of the orders in a timely manner due to unexpectedly large volumes of orders. Our delivery partners are also suffering from shortage of staff due to holiday season. As a result, your orders will be delayed by upto 5 working days.
We regret inconvenience caused to you, but assure you that your favourite item will be delivered soon. In the spirit of the festive season, we request you to accept the delayed delivery (in case you are an affected party) with our sincere apologies.
Thank you
Team LatestOne.com.


Dear customer

Thank you so much for sending the product back to us to our address.
[protected] ARAMEX

Please share the bank account details in the below link and share the tracking number of the product you returned to us in the ''Return AWB Number'' option given in below link.We will initiate the refund for you from our end.

Do not enter any excess amount, as the refund will not be processed due to invalid details.


https://support1.latestone.com/refund/form.php


The refund will be done within 8-9 working days.Please note that Saturday, Sunday and festival days will not be counted as working days.


Thank You

Regards
Support Team.
ar Customer,

We are sorry for the delay caused you.We would like to inform you that, we didn't get any update regarding your bank details.Please share the bank details in below format, we will process for refund.

Bank Name:
Acc Name:
Acc Num:
Branch:
IFSC Code:
Return Tracking Number:
Courier Name:

Thank You,
Customer Support.

Dear sudir kumar,

Dear customer,

we are very sorry for the delay in refunding the amount to you from our end.

We will check with the concern accounts team regarding the status of the refund and also we will mail you the UTR number for the transaction of the refund within 3-4 days.

Dear Latest one,

But ur Oldest one, and Oldest process, in the above e mail ur ppl send that email, in that ur saying 3 to 4 days, but it will compled
ted 7 days, so what ur ppl behaviour ... this is not good i will explain all these through websites and can u call back me expalin me
13 Nov

to me
Dear

Happy Diwali!

Your Order Id is : SO998276

Happy Diwali And greetings of the holiday season.

Thank you for placing your order with LatestOne.com. Due to the festive season of Diwali and local holiday regulations of the state governments, we could not process some of the orders in a timely manner due to unexpectedly large volumes of orders. Our delivery partners are also suffering from shortage of staff due to holiday season. As a result, your orders will be delayed by upto 5 working days.
We regret inconvenience caused to you, but assure you that your favourite item will be delivered soon. In the spirit of the festive season, we request you to accept the delayed delivery (in case you are an affected party) with our sincere apologies.
Thank you
Team LatestOne.com.


Dear customer

Thank you so much for sending the product back to us to our address.
[protected] ARAMEX

Please share the bank account details in the below link and share the tracking number of the product you returned to us in the ''Return AWB Number'' option given in below link.We will initiate the refund for you from our end.

Do not enter any excess amount, as the refund will not be processed due to invalid details.


https://support1.latestone.com/refund/form.php


The refund will be done within 8-9 working days.Please note that Saturday, Sunday and festival days will not be counted as working days.


Thank You

Regards
Support Team.
ar Customer,

We are sorry for the delay caused you.We would like to inform you that, we didn't get any update regarding your bank details.Please share the bank details in below format, we will process for refund.

Bank Name:
Acc Name:
Acc Num:
Branch:
IFSC Code:
Return Tracking Number:
Courier Name:

Thank You,
Customer Support.

Dear sudir kumar,

Dear customer,

we are very sorry for the delay in refunding the amount to you from our end.

We will check with the concern accounts team regarding the status of the refund and also we will mail you the UTR number for the transaction of the refund within 3-4 days.

Dear Latest one,

But ur Oldest one, and Oldest process, in the above e mail ur ppl send that email, in that ur saying 3 to 4 days, but it will compled
ted 7 days, so what ur ppl behaviour ... this is not good i will explain all these through websites and can u call back me expalin me

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