[Resolved] Latestone.com — Missing cables and user manual.

Swr1993

from Mumbai, Maharashtra

Address:

Belgaum, Karnataka, 590001

I received PTron Bluetooth speaker today(Ordr no-SO2830745) ordered on 28/09/2016. The charging cables, audio cables and even the user manual was missing from the pack. Is this the way you deliver your goods. So sad. Now please arrange for a pickup and for refund.On the cover it is mentioned that charging cables audio cables and user manuals are included. I couldn't find any. What should I do. Will you arrange for a pickup or provide the missing accessories.
Regards
(SONY GEORGE)

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Nov 12, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Oct 02, 2016

Updated by Swr1993 Order ID: SO2830745-I had submitted a complaint about the above mentioned order.When it will be resolved.

Verified Support

Oct 03, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you