[Resolved]  Latestone.com — No refund

Address:Hyderabad, Andhra Pradesh, 500034
Website:www.latestone.com

I ordered a U8 smart watch from this online shopping on 2/5/16.
Order ID-SO1860427.
Tax invoice- POT 1298048
They delivered me a broken piece. When I complained along with pics, they asked me to return it and promised me refund.
I returned it by speed post on 17/5/16 and they received it on 20/5/16.
I gave them my banking details in their prescribed format.
It has been a very long time, I am yet to receive my refund. They only give computer generated responses to my queries. Nobody answers their customer care number as well.
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Aug 13, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Complaint comments 

Comments

I sincerely hope that you will do so and refund me the money ASAP.
In response to my comment in the Facebook, one Mr.Vinay Kamble from your support team called me up and promised me refund in 4-5 days. Its already the 5th day, I have not received my refund.
He urged me to delete my comment from the Facebook, which I did instantly. Hopefully you will settle this issue fast and not compell me to post another comment, which I am very sure will not be good for your business reputation.
As promised by you, I did not get my refund within 5-7 days. You people are a Cheaters gang, you Robb people of their money.
I will make sure to spread the awareness among other customers, not to deal with you.

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