[Resolved]  Latestone.com — No refund recieved

Address:	Lucknow, Uttar Pradesh, 226010
Website:	www.latestone.com (online shopping)

I had purchased one htc back cover from www.latestone.com, which i wanted to change. they asked me to return the product so that they can initiate the refund. I had returned the product and provided the pod to latestone. after that i mailed them many times but no reply. i had provided them the pod on 7th of october 2015 but recieved nothing. need a refund. email-swarnimasingh.[protected]@gmail.com. i have attached the images of our conversation. moreover they are never reachable on their contact number. my incident num is #801793 now they are not closing my current ticket not letting me complaint. plz help getting the refund. Regards Swarnima Singh [protected]