[Resolved]  Latestone.com — Order id LO3143526 received damaged product and not accepting to cancel the order

Address:Dharwad, Karnataka, 580024
Website:www.latestone.com

My order id is LO3143526 purchased Samsung galaxy j7 back cover and I received it damaged product and now I asked to replace or cancel the order but customer executives are denying it. I[censored] can't replace and refund the product then what customer should do? If there service is so worst then atlst should not bluff with customers emotions and hard earned money.
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Dec 20, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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