[Resolved]  Latestone.com — Order no. so1737674 - ptron ultra pill wireless bluetooth speaker with led light for all smartphones black

Address:	400074
Website:	www.latestone.com

Dear concern,

I purchased ptron ultra pill wireless bluetooth speaker (Order no. So1737674) from latestone.com website as the product was defective
When received so i requested them for replacement but the request was declined and asked to opt for refund request for which complaint was raised from my end on 23.04.2016 against ticket no. #841781 but after the reverse pick-up they are not responding to my e-mails and phone calls they are not refunding my money for returned product. I have been following up for almost 2 months which is utter non sense service this guys are giving. They should close there business as they failed at extreme at same.

First they deny replacing product when returned aren't processing for refund.

Please solve this matter at earliest as this is pending since long time.

This is the worst ever experience i have ever had in online shopping.
The helpdesk number never answers.

Order summary
Sub total - rs. 549.00
Fee - rs. 49.00
Shipping and handling free tax - rs. 0.00
Total - rs. 598.00

Look forward for your reply.