[Resolved] Latestone.com — Order number: so1941840 product not delivered - needed refund | |||||
The above order was placed on may 17, 2016 via the online company website named latestone.com for a a290 micromax mobile cover costing rs. 119 and i have paid the money online. For the past 10 days there was no response and when i contacted the company via phone, they said the product was out of stock. If the product is out of stock, then why was it displayed in the website for sale??? The representative who was speaking on behalf of the company said they will refund the amount within 7 days. I am looking for my money to be immediately refunded without further delay. This is one of the worst customer care services i have seen online. Was this information helpful? | |||||
Aug 13, 2016 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support May 27, 2016 LatestOne.com Customer Care's response Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Verified Support Jun 08, 2016 LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
| |||||
 1 Comment | |||||
Comments
this is Order number: so1941840, it is already posted in the previous posting itself. Any time is convenient.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
91%
Complaints
1678
Pending
0
Resolved
1523
+91 40 6713 8879
Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
View all LatestOne.com contact information