[Resolved] Latestone.com — Ordered an item (xiaomi 4i, flip case cover but didn't get product as well as money

swapnas_dasari

from Bengaluru, Karnataka

Address:

600097

Hi, I have purchased Flip case cover for Xiomi 4i on 15 Feb 2016 through the Paytm Wallet. and got the mail on the order. Order No: SO1474723. I have waited for 2 weeks and didnt get the ordered product, but the amount(Rs. 383 from HDFC and 20 from Paytm Wallet)got debited from my account. Till Today I didnt get neither the Product not the Amount which has debited from my account. Reached the Bank as well as PAYTM. But no issues from their side. I am following up from past 1 month, But did nt close yet.

Please let me know the solution for this issue.

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Aug 13, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you