[Resolved]  Latestone.com — P tron power bank not working

Address:Kolkata, West Bengal
Website:Www.latestone.com

I had ordered a powerbank from latestone of ptron 16800mAh order no. SO1282604 and after receiving the product i also mailed ptron with the photo of the used powerbank but i didnt get any replacement for this
I had an emergency to outstation for which i couldnt do any more complaints the power has some warranty or not i dont knoe it dont have any such details about it.
Now i want my powerbank to be returned and get back my refund
Or else i have to file a case in consumer forum for fraudulent practices in online shopping by both ptron as well as latestone
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Aug 18, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
May 03, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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From: Puneet Shukla [mailto:[protected]@saisoncomponents.com]
Sent: Friday, May 6, 2016 10:52 AM
To: [protected]@latestone.com
Cc: '[protected]@latestone.com'
Subject: RE: Order Confirmation - Your Order with LatestOne Team SO1875979 has been successfully placed!
Importance: High

Dear Support Team,

I want put this in your notice that your supplier is cheating customer, product shown in picture is “”Universal All in One Travel Power Adapter Surge Protector With Charger Plug white””


You have shown adopter with two mobile charging point on left but you have dispatched simple adopter.
I have ordered two time and received same adapters.
Please pick up wrong products and replace by right product. I am not interested in refund.
In case of delay I have to contact your top management.
Please note both orders against which replacement required

#SO1865308
#SO1875979

Expecting early action.

With Best Regards,
Puneet Shukla - CEO
Saison Components & Solutions
T-1, 509, Alpha Tower, sector-9
Vasundhra Ghaziabad 201012
Phone:[protected]
Mob: [protected]/[protected]
Email:[protected]@saisoncomponents.com
Website: www.saisoncomponents.com
Skype:puneet.shukla21
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you

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