[Resolved] Latestone.com — Ptron samsung galaxy s5 fashion case

moodymooderson

from Darwha, Maharashtra

Address:	Nagpur, Maharashtra, 440018
Website:	www.latestone.com

I have tried calling their customer support on new on but there is no response!
I received my order today and when I opened it I found the case had many scratches all over it's back and it was broken from the lower end.

Why do you advertise so much when you can't even deliver!

I want an exchange or a refund!

P. S. They haven't even mentioned customer mail id on their site.

And their contact us page always shows an error!

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Aug 15, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

May 13, 2016

LatestOne.com Customer Care's response Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you

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Comments

vilasbhande

from Nagpur, Maharashtra

SO PLEASE CALL BACK YOUR PARCEL AND PLEASE SEND In Ear Stereo Headset for Xiaomi Mi 4i Universal with Mic Voice Control White

LatestOne.com Customer Care's response, Jun 8, 2016

Verified Support

Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you